Notes from Anne
Production Time
Let’s chat about production time: good things take time! Production (not including shipping) can take up to 5 business days.
I’m a one-woman show here, making magic happen while raising a husband and a mini-me (aka my son). 😂 Plus, quality takes time, and I promise I put my heart into every order!
I truly appreciate your patience. 🖤✨
Shipping
Now, let’s talk shipping! 📦 I use USPS Ground Advantage for U.S. orders, which takes about 2-5 business days (fingers crossed there are no mail carrier delays!). 🤞
You’ll get tracking info, so you can channel your inner shipping sleuth and stalk your package the entire way. 👀 🔍
I truly appreciate your patience. But if something seems off with your tracking or your package while in-transit, reach out to me asap so I can work my magic. I'll try to help in any way I can! 🖤✨
Returns & Exchanges
Our products are handmade with SO much love. Unfortunately, we aren't able to accept returns or exchanges due to their one-of-a-kind nature.
Plus, for health reasons (especially with cups), we've gotta keep it safe and secure. But trust me—I know you're gonna love what you get!
Thanks for supporting small and keeping the good vibes flowing! 🖤✨
Printing Method
Our cups are sublimation printed, meaning the ink is heat-pressed directly into the cup, so there’s no vinyl, decal, or sticker to peel off. The design stays smooth, glossy, and flawless. 🖤 ✨ 🔥
Satisfaction Guarantee
From one sassy babe to another, I want you to love your new cup, no questions asked! 🛍️✨
If there are any issues with your order, just let me know and I'll make it right. Your satisfaction is everything to me, and I'm here to make sure you are totally happy!
- Anne ⚡✌🏼🖤